Privacy policy

PRIVACY POLICY

The purpose of this policy is to inform data subjects about the different processing operations carried out by this organization through the website that may affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and with Organic Law 3/2018, of 5 December, on Personal Data Protection and the guarantee of digital rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER

DRANEM BCN SL, registered office at C/ Diputació nº 294 (08009 Barcelona), VAT ID: B66036427, phone: +34 697216863, email: info@keybarcelona.com.

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA

Users/Navigators of the Data Controller’s Website
We process the personal data provided in order to:

Handle requests, complaints and incidents submitted through our website contact channels.
Understand user behavior on the website in order to detect potential cyberattacks.
Comply with legal obligations directly applicable to our activity.
Protect and exercise our rights or respond to claims of any nature.
If applicable, send commercial communications related to our services, news, or sector newsletters. Refusal to provide consent will prevent us from sending such information.
If applicable, manage participation in contests and promotions organized by the entity. Refusal to authorize will prevent participation.
If applicable, send satisfaction and/or quality surveys. Refusal to authorize will prevent service evaluation.

3. LEGAL BASIS FOR PROCESSING

The consent you provide for the purposes stated above. Refusal to provide data will prevent us from processing them for those purposes.
Compliance with applicable legal obligations. In this case, the data subject cannot object to processing.
Our legitimate interest in protecting our image, business, and reputation by preventing attacks on our website. The data subject cannot object to this processing, although they may exercise their rights as set out in the “Rights” section.

4. WEBSITE TOOLS AND PLUG-INS

Google Maps
We use Google Maps (API) to display interactive maps on our website and enable their functionality.

By using this service, Google will collect and store information about your usage, which may involve international data transfers without the level of protection required by the GDPR. This may entail certain risks such as the absence of a supervisory authority or equivalent protection principles.

Please read Google’s Privacy Policy before using this service:
👉 https://policies.google.com/privacy?hl=en

5. DATA RETENTION PERIODS

Personal data will be kept for as long as necessary to fulfill the purposes for which they were collected.

Once no longer required, data will be securely blocked and made available to public authorities, courts, or the Public Prosecutor’s Office during statutory limitation periods.

Retention criteria:

Civil Code: Between 1 and 5 years, depending on the case.
Commercial Code: 6 years for commercial/transactional documentation.
General Tax Law: 4 years for tax-related information.
Law 10/2010 (Anti-Money Laundering and Terrorism Financing): 10 years.

6. AUTOMATED DECISION-MAKING AND PROFILING

Our website does not make automated decisions or create profiles.

7. RECIPIENTS

During the processing of your data, they may be shared with:

Courts and Tribunals.
Law Enforcement Agencies.
Other public authorities, where legally required.
Data Processors providing services to the organization.

8. INTERNATIONAL DATA TRANSFERS

The organization does not carry out international data transfers. If required in the future, safeguards will be adopted in compliance with GDPR.

9. SOCIAL MEDIA

To engage with our community and keep you informed of our news, DRANEM BCN SL maintains profiles on social media.

Data processed through each social platform are governed by their own policies. We recommend reviewing each platform’s terms and privacy settings.

Privacy policies:

Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer

LinkedIN: https://es.linkedin.com/legal/privacy-policy

Instagram: https://privacycenter.instagram.com/

10. RIGHTS

Data subjects may request information and exercise their rights of access, rectification, erasure, restriction, objection, portability (when technically feasible), and withdrawal of consent at any time. Withdrawal of consent shall not affect the lawfulness of processing prior to withdrawal.

Requests may be submitted via the contact details indicated above. Proof of identity may be required.

If unsatisfied, data subjects may file a complaint with the Spanish Data Protection Agency: www.aepd.es.

To unsubscribe from communications (per Law 34/2002), send an email to info@keybarcelona.com with subject line: “UNSUBSCRIBE”.

11. DATA ACCURACY

The data subject guarantees that the information provided is true, complete, and up to date.

If providing third-party data, the data subject declares to have obtained consent and undertakes to inform them of this policy, exempting the organization from liability.

12. AMENDMENTS

This Privacy Policy may be updated due to legal changes, guidance from supervisory authorities, or website modifications. Users are advised to review it periodically.

Edition Z-1 06 — Last revised: 17 September 2024

For further information, contact DRANEM BCN SL via the contact channels provided above.